Retailer-first jewellery network

About

One platform for the whole gold-jewellery chain

Jewel Factory is a B2B platform that connects a gold-jewellery manufacturer to its retailer network and their in-store customers. Instead of orders scattered across phone calls and WhatsApp, every catalog design, order, approval and custom request lives in one place — with full tracking, and strict rules that keep pricing and customer data exactly where they belong.

BIS HallmarkedCertified JewellersVirtual Try-OnSimilar-design search

Who uses it

Manufacturer

Owns the gold design catalog, approves retailers, and fulfils every order — without ever seeing a customer’s personal details.

Retailer (Head Office)

A jewellery business that runs many stores. Approves all orders, manages branches & staff, and restocks from the manufacturer.

Store Manager

Runs one store’s kiosk — helps walk-in customers browse, try on, and place orders that flow up for approval.

Customer

Walks into a store, browses the catalog and tries pieces on with AR. No login, and none of their personal data is stored.

How an order flows

  1. 1

    A customer browses the store kiosk; the Store Manager builds an order — products, quantity and a requirement note (no personal data).

  2. 2

    The Retailer (Head Office) reviews it, can edit the note, and approves.

  3. 3

    The approved order reaches the Manufacturer — showing the retailer and branch, never the customer.

  4. 4

    The Manufacturer ships to the retailer’s fixed Head Office address; the retailer distributes to the branch.

  5. 5

    The Store Manager tracks status, chats with Head Office on the order, and marks it Completed when the customer has the piece.

What makes it different

No price anywhere

Gold rates change daily, so the platform never shows a price. The store quotes the customer directly.

Customer privacy by design

Orders carry only products + an editable requirement note. Customer name and phone never reach the manufacturer.

AR try-on

Every eligible design has a transparent asset so it can be tried on live at the store kiosk.

Similar-design search

Upload a photo at the kiosk to instantly find matching designs in the catalog by visual similarity.

One retailer, many stores

Approvals, restock and custom orders are tracked across every branch, end to end.

Ready to join?

Register your jewellery business to browse the full gold catalog and start ordering.

Register here